Product Training

Factory and Online Training Options


Online training is free to current customers and can be accessed using a web browser from work or home. Each online student must have a registered user account. Submit your information using the form below, and we will be in touch with you within 24-72 hours to complete the registration process.

The core online courses currently available are:

  • VISTA – WatchGuard’s HD Body Worn Camera
  • 4RE – Basic Operation for In-Car Officers
  • Evidence Library – Introduction to Evidence Management
  • Evidence Library Express
  • Watch Commander

New online courses that will be available soon include:

  • 4RE – Vehicle Install Certification
  • 4RE – Advanced Functions for In-Car Supervisors


Factory training is provided at WatchGuard Video headquarters in Allen, TX on the scheduled dates listed below. Seats are limited and course registration is required. Once registered, you will receive a confirmation email with additional information. These courses are designed to provide users, administrators, and installers with in-depth knowledge. We provide all training materials, tools, and lunch. To register for one of our Factory Training Courses, please refer to the date and topic list below and then submit your preference using the form below.

4RE & VISTA Factory Training

Training Dates

  • January 29 – February 1, 2018 Closed
  • March 19-22, 2018 Closed
  • May 7-10, 2018 Closed
  • August 6-9, 2018 Closed
  • September 17-20, 2018 Closed
  • October 8-11, 2018 Closed
  • November 5-8, 2018 Closed
  • December 3-6, 2018

Course Agenda

Day 1 – 4RE In-Car Installation & Best Practices
Day 2 – 4RE & VISTA User Training
Day 3 – Administration & Troubleshooting
Day 4 – Backend Software Integration & Troubleshooting

DV-1 Factory Training

Training Dates

  • By Request

Course Agenda

Day 1 – DV-1 Administration
Day 2 – DV-1 In-Car Installation & Best Practices
Day 3 – Unit Teardown and Repair

Request Training