End-of-Service Schedule

Jump to the End of Service Schedule for:

CopVu® Cameras End-of-Service Schedule

Model and Product ID Last Service Renewal(1) Last Support Date(2)
CopVU Cameras
WGA00368
CVU-COP-VU1-CAM
Not Applicable 9/31/2016
Limited parts – if repairable
CopVU Retail Accessory Kit
WGA00368-100
CVU-COP-VU1-KIT
Not Applicable 1/31/2017
Limited parts – if repairable
Other Clips, Chargers and Kits associated with the CopVU Not Applicable 1/31/2017
Limited parts – if repairable

DV-1® Direct-to-DVD In-Car Systems End-of-Service Schedule

Model and Product ID End-of-Sale Date(3) Last Ship Date(4) Last Service Renewal(1) Last Support Date(2) Determining the Model Number
DV-1A
First Generation
WGA056-xxx
WGA059-xxx
Not Applicable Not Applicable Not Applicable 06/30/2017
  • Product ID begins with "WGA056-xxx" or "WGA059-xxx"
  • Overhead Unit: Product ID label on back
    (see photo)
  • Modular Unit: Product ID label on back
    (see photo)
DV-1B
Second Generation
WGA007-xxx
WGA00274-xxx
Not Applicable Not Applicable Not Applicable 06/30/2017
  • Product ID begins with "WGA007-xxx" or "WGA00274-xxx"
  • Overhead Unit: Product ID label on passenger's side
    (see photo)
  • Modular Unit: Product ID label on back
    (see photo)
DV-1C
Third Generation
WGA0031x-xxx
Not Applicable Not Applicable 12/31/2017 12/31/2018
  • Product ID begins with "WGA0031x-xxx"
  • Overhead Unit: Product ID label on driver's side
    (see photo)
  • Modular Unit: Product ID label on back
    (see photo)
DV-1D
Fourth Generation
WGA00400-xxx
Not Applicable Not Applicable 12/31/2018 12/31/2019
  • Product ID begins with "WGA00400-xxx"
  • Overhead Unit: Product ID label on driver's side
    (see photo)
DV-1 Combo Camera
First Generation
WGA106
Not Applicable Not Applicable (2013) Not Applicable 12/31/2017
DV-1 Combo Camera
Second Generation
WGA00461
CAM-DV1-CMB-WDR
10/31/2017 12/31/2017 12/31/2017 12/31/2018
DV-1 Basic Camera
Rear Camera
WGA109-xxx
CAM-Rxx-100-NEW
Not Applicable Not Applicable (2013) Not Applicable 12/31/2017

4RE® In-Car Systems End-of-Service Schedule

Model and Product ID End-of-Sale Date(3) Last Ship Date(4) Last Service Renewal(1) Last Support Date(2) Determining the Model Number
4RE HD Combo Camera
WGA00348 (-100)
CAM-CMB-200-NHD
(CAM-CMB-201-NHD)
10/31/2017 12/31/2017 12/31/2017 12/31/2018
  • Product ID is "WGA00348" or "WGA00348-100"
  • Product ID on bottom
    (see photo)
4RE Gen I DVR
WGA00349-500
4RE-STD-GPS
Not Applicable Not Applicable (7/17/2012) 8/31/2017 8/31/2018
4RE Elite Gen I DVR
WGA00349
4RE-ELT-GPS
Not Applicable Not Applicable (7/17/2012) 8/31/2017 8/31/2018

Wireless Microphone End-of-Service Schedule

Model and Product ID Last Service Renewal(1) Last Support Date(2) Determining the Model Number
Wireless Microphone Beltpack Transceiver
2.4 GHz (Telex)
WGP00815-xxx
MIC-WRL-TRx-xxx
Not Applicable 12/31/2016
Limited parts (if repairable)
WatchGuard 2.4 GHz wireless microphone
(Black,Trinus model TDSS2400)
WGP0080X-xxx
Not Applicable 6/30/2017
Limited parts (if repairable)
Wireless Microphone
(Grey) Beltpack Transceiver 2.4 Ghz (WatchGuard)
WGP01116-xxx
MIC-WRL-TRx-xxx
Not Applicable 6/30/2017
Limited parts (if repairable)

Data Tracker & Critical Event Server

Model and Product ID End-of-Sale Date(3) Last Ship Date(4) Last Service Renewal(1) Last Support Date(2)
Data Tracker Software
WGS-112
WGP01092-001

Server Station
WGA00288
HDW-SYS-DES-100
Not Applicable Not Applicable
(January 2013)
Not Applicable 10/31/2017
Evidence Library 1.0-Critical Event Server Software
WGS-113
WGP01092-002

Server Station
WGA00327
HDW-SYS-CES-100
Not Applicable Not Applicable
(May 2011)
Not Applicable 10/31/2017

End-of-Service Milestone Date Definitions

(1) Last Service Renewal - The last date to extend or renew a service contract for the product. The extension or renewal period cannot extend beyond the last date of support.

(2) Last Support Date - The last date to receive contracted service and support for the product. After Last Support Date, WatchGuard Video will make reasonable efforts to support customers with Tier 1 help desk service; offer repairs where parts are available; and/or suggest options for replacement.

(3) End-of-Sale Date - The last date to order the product. The product is no longer for sale after this date.

(4) End of Life Last Ship Date - The last date that WatchGuard Operations will ship out Product. (as long as supplies last)