End-of-Service Schedule

Jump to the End of Service Schedule for:

DV-1® Direct-to-DVD In-Car Systems End-of-Service Schedule

Model and Product ID Last Service Renewal* Last Support Date** Determining the Model Number
DV-1A
First Generation
WGA056-xxx
WGA059-xxx
Not Applicable 06/30/2017
  • Product ID begins with "WGA056-xxx" or "WGA059-xxx"
  • Overhead Unit: Product ID label on back
    (see photo)
  • Modular Unit: Product ID label on back
    (see photo)
DV-1B
Second Generation
WGA007-xxx
WGA00274-xxx
Not Applicable 06/30/2017
  • Product ID begins with "WGA007-xxx" or "WGA00274-xxx"
  • Overhead Unit: Product ID label on passenger's side
    (see photo)
  • Modular Unit: Product ID label on back
    (see photo)
DV-1C
Third Generation
WGA0031x-xxx
12/31/2017 12/31/2018
  • Product ID begins with "WGA0031x-xxx"
  • Overhead Unit: Product ID label on driver's side
    (see photo)
  • Modular Unit: Product ID label on back
    (see photo)
DV-1D
Fourth Generation
WGA00400-xxx
12/31/2018 12/31/2019
  • Product ID begins with "WGA00400-xxx"
  • Overhead Unit: Product ID label on driver's side
    (see photo)

Wireless Microphone End-of-Service Schedule

Model and Product ID Last Service Renewal* Last Support Date** Determining the Model Number
Wireless Microphone Beltpack Transceiver
2.4 GHz (Telex)
WGP00815-xxx
MIC-WRL-TRx-xxx
Not Applicable 12/31/2016
Limited parts (if repairable)
WatchGuard 2.4 GHz wireless microphone
(Black,Trinus model TDSS2400)
WGP0080X-xxx
Not Applicable 6/31/2017
Limited parts (if repairable)
Wireless Microphone
(Grey) Beltpack Transceiver 2.4 Ghz (WatchGuard)
WGP01116-xxx
MIC-WRL-TRx-xxx
Not Applicable 6/31/2017
Limited parts (if repairable)

End-of-Service Milestone Date Definitions

* Last Service Renewal - The last date to extend or renew a service contract for the product. The extension or renewal period cannot extend beyond the last date of support.

** Last Support Date - The last date to receive contracted service and support for the product. After Last Support Date, WatchGuard Video will make reasonable efforts to support customers with Tier 1 help desk service; offer repairs where parts are available; and/or suggest options for replacement.