Dear Potential Employee
WatchGuard Video is a company that was founded on Christian principles and we encourage our management staff to utilize servant-based leadership philosophies. We feel that a key role of the company is not merely to serve our customers, but also to serve our employees. It’s very important to me personally that our employees can be proud of our corporate ethics, the way we treat each other, how we partner fairly with our vendors, and the honorable manner in which we serve our customers.
Leadership is about serving. Although our company maintains an organizational hierarchy where individuals report to and follow leadership direction, the primary responsibility of managers is to serve and support those who report to them. Therefore, the hierarchy at WatchGuard Video is in place to facilitate an environment where we strive to serve those to whom we have responsibility over. We believe this builds respect, loyalty, and the desire to reciprocate in kind, which ultimately empowers our company to be more effective at serving our customers.
Both individually and as a company, we desire to demonstrate excellence in our product, service, marketing, environment, correspondence, employment, and in our relationships with one another. We scrutinize every aspect of our work to ensure excellence. We are careful to only select individuals who are likely to bring excellence to our company through their skills, character, and background. This enables our company to achieve the market success we all desire.
Many companies claim that integrity and ethics are important, and then handle their employees or conduct business in a manner that contradicts those statements. The Leadership at WatchGuard Video is committed to operating above reproach, so we will not make decisions or take actions that are not clearly honest, fair, honorable, and in-line with this commitment.
WatchGuard Video is a family-oriented company that strives to provide an enjoyable and rewarding work environment. Employees become part of our family, and we encourage our managers to participate in the lives of those with whom they work – to understand their struggles, joys, sorrows, and goals. We encourage our employees to develop meaningful relationships with each other both inside and outside of the office.
The Leadership of WatchGuard Video will maintain an “Open Door” policy where all employees are welcomed and encouraged to discuss questions or ideas with Leadership. Although some ideas may not be implemented, we will never discourage ideas and suggestions as those closest to problems are most likely to have the best ideas for solving those problems.
Everyone at WatchGuard Video is encouraged to take ownership and personal pride in their tasks and become an active participant within the company. Each employee is considered part of our family and will receive rewards as the company succeeds. WatchGuard Video shares 10% of our company earnings equally with all employees, regardless of their positions within the company. This solidifies the understanding that everything we do will have an impact on the company, and it is important (and rewarding) to ensure we all perform our tasks in a manner that improves the company and our earnings.
As the chief executive, I promise to provide an environment that is wholesome, enjoyable, challenging and rewarding. As a Christian, I will seek to honor God in our business by working with all of my heart and strength, by being fair and honest in all of our dealings, by serving our employee family, and by being a godly steward of the resources I’ve been given. I also promise to abide by the philosophies outlined in this letter.
We look forward to having you as a part of the WatchGuard Video family.